Refund policy

We want to make sure you are happy with your purchase!

Please note we have a 21-day return policy, which means you have 21 days after placing your order to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, please contact us at natashavannettendesigns@gmail.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Please contact us for any return questions at natashavannettendesigns@gmail.com.

Damages and issues
Unexpected things happen, we understand. please inspect your order when you have received it and contact us immediately if the item is damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on gift cards.

 

Refunds
Please contact with any return questions. Once a refund has been approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.